The typical transfer time varies depending on the bank you are sending to, but usually arrives within 5 minutes after your recipient has verified their bank account and identity. If your bank transfer is still pending after 24 hours, reach out to Pomelo Support in-app or by emailing support@pomelo.com.

Banking services are provided by Coastal Community Bank, Member FDIC, and are subject to the terms of a Cardholder Agreement. The Pomelo Card is issued by Coastal Community Bank pursuant to a license from Mastercard International and may be used everywhere Mastercard is accepted. Pomelo, International Inc. is a technology services provider and administrator of the card program.