When adding a new GCash recipient, be mindful of the following things:
Your recipient already has a GCash wallet created
Your recipient's GCash wallet is fully verified
The number you are sending to matches the number on their GCash wallet
The name of your recipient matches the name on their GCash wallet
If your recipient doesn't have a GCash wallet, you can ask them to create one here!
For any questions, please reach out to Pomelo Support in-app or by emailing us at support@pomelo.com.