We care about your security, so we verify the address and name on your debit card to ensure it matches the address and name associated with your account with us.
When adding a debit card to your Pomelo account, make sure the information associated with your debit card matches the information on file with Pomelo.
If you are receiving an error when adding a debit card, double check the following things:
The name on your debit card is the same as the name on your Pomelo account
Confirm with your bank that the address associated with your debit card is the same as the address on your Pomelo account
If you are still encountering errors, please reach out to Pomelo Support in-app or by emailing us at support@pomelo.com and we will be happy to help!